1. Information We Collect
We may collect information you voluntarily provide when you request insurance information, schedule a consultation, or contact us, such as your name, phone number, email address, state, ZIP code, insurance type, and any message you share. We may also collect basic technical information such as browser type and the pages you visit.
2. How We Use Your Information
We use information to respond to insurance inquiries, arrange consultations, provide requested services, maintain records, and meet applicable obligations. We send inquiry and scheduling text messages only with the corresponding SMS consent. We send automated marketing text messages only with separate marketing consent. Providing a telephone number or submitting a form alone does not authorize marketing texts.
3. How We Share Your Information
We may provide information needed to fulfill your requested insurance services to insurance carriers and service providers. Mobile information is not disclosed to other organizations for their marketing or promotional activities. Text-message opt-in records and consent are excluded from information shared for other purposes. Providers supporting our messaging and customer service may process information solely to deliver those services on our behalf.
4. Cookies and Technical Information
Our website and embedded forms may use cookies and similar technologies for functionality and to record technical information, including browser details, IP address, referring pages, and submission source. Browser settings can limit cookies, although some features may be affected.
5. Data Retention
We retain information you provide for as long as reasonably necessary to respond to your request and for any applicable recordkeeping obligations.
6. Security
We take reasonable measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Requests
Depending on your state, you may have rights to access, correct, or request deletion of your personal information, and to opt out of certain uses. To exercise any of these rights, or to make a privacy request, contact us at covered.west@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
For privacy questions or requests, contact us at covered.west@gmail.com.